Terms of Service

Revision: 1.16 | Updated: 18 December 2021

A. General

  1. By purchasing, you get the digital file(s) of the commission. There is no physical item(s) to be delivered.
  2. Due to the nature of the commission as custom orders, I cannot issue a refund. Also, I will only send invoice after our discussions have reached an agreement between both sides. Unless agreed in specific cases, there's no refund available.
  3. Prices are indicative, the final price may be different depending on the request itself.
  4. Credits are appreciated but not necessary. You can put it as "by: Konayachi".
  5. Without purchasing the Extras, commissions are strictly for personal use only.
  6. There will be a tiny stamp + finishing date of production on each illustration. This is my mini signature, and I ensure you that this will- in no way- obstruct the overall illustration.
  7. Removal of stamp is prohibited unless you get for the Stamp Removal upgrade.

B. Ordering Steps

  1. First, read this Terms of Service page completely. By ordering, you acknowledge that you have read and agreed with my Terms of Service.
  2. Choose the commission types that you want. The availability and prices change over the time, so please keep that in mind.
  3. I may refuse to work on the commission if I think I cannot deliver my best to your expectations due to my skills limit.
  4. Make the order through the order form. If you have any questions, feel free to ask me first by sending me an email before ordering.
  5. After I receive your application, I'll work on a quick sketch over your references and descriptions. Reasonable amount of revisions can be done in this stage. (Reasonable = not more than 3 round exchanges)
  6. After we are both OK with the sketches, I'll issue an invoice by Paypal/ Stripe to the provided e-mail address.
  7. For IDR payment, payment is via OVO. The price equivalency will be € price * 10,000 IDR.
  8. Any platform fees are already included in the prices which I will take care myself. You don't need to add anything else (except if you want to tip, of course :3).
  9. WIP is available upon requests during discussion process. Without requests, I may not provide WIP at all because I work in a fast manner.
  10. Depending on the work queue, complexity of the commissions and the quantity of your commissions, the commissions may take from 3-4 days or up to several weeks. If you wish to tighten the deadline, let me know and I will arrange it for an extra fee.
  11. The finished files will be: full-sized + stamped and small-sized + watermarked, e-mailed to you.

C. Rights and Licensing

  1. By default, the artist (Konayachi) is the owner of the commissioned work. I may put the commissioned works on my portfolio or my website. I will always write your provided name/ @username attached on the work. Let me know if you want to be addressed as anonymous in this matter.
  2. All commissions are purposed for personal use only. Personal use includes: profile picture, profile banner, PC wallpaper, phone wallpaper, self-print or any use with no profit made.
  3. I also offer upgrades which will allow you to use the commissions more widely:
    • Commercial Use (you can make unlimited profit from the commissions) = final price x 10
    • Exclusivity (your commissions will not appear on my website and SNS for n years) = final price + (final price x (2 x n years)/10)
    • Stamp Removal = final price x 15
    • Copyright (ownership transfer) = final price x 20
    If you are confused, reach me out and I'll help you figuring things out!
  4. Commercial Use upgrade provides you perpetual, irrevocable rights over the use of the work. However, it is not ownership transfer. Commercial Use includes: merchandises production (t-shirt, stickers, etc.), business logo, commercial posters, anything which will generate profit for you.
  5. Exclusivity upgrade has expiry date based on how many years you purchased it for. Exclusivity will keep your commissions private for certain number of years (n) which will fully depend on how many years do you wish to purchase the upgrade.
  6. Stamp Removal upgrade removes my stamp/ mini signature on the commissioned works. Commercial Use is offered for free with this upgrade.